Support
How can we help?
Get help with your Power Networx services from our Perth-based support team, or find a guide below.
Support options
Find the help you need
- Chat with supportMessage our Perth support team online.Start a chat →
- Remote supportLet a technician connect to your computer when they’ve asked you to.Open →
- OutagesCheck current and resolved outages, and the nbn and mobile networks.Check outages →
- nbn internet supportFix dropouts and slow speeds, and set up your modem.Open →
- Mobile supportActivate your SIM, set up voicemail and call forwarding.Open →
- Cloud PBX supportRecord voicemail greetings and set up the softphone app.Open →
- Avaya IP Office supportUser guides, software and voicemail greetings.Open →
- Customer portal & billingView and pay your bills and manage your account.Log in →
Talk to our team
Call our Perth support team on 1300 797 428 or email service@powernetworx.com.au.