Script, voice and music all included
Messages on hold that sell while your customers wait
Turn hold time into a chance to promote your services, answer common questions and sound like the established business you are. Professionally scripted and voiced for Perth businesses, from $75 a month.
- We write the script, you approve it
- Professional Australian voice artists
- Unlimited message updates
- Loaded onto your phone system for you
Listen to real examples
Breast Cancer Care WA
Not-for-profit · on-hold message
Every message your callers hear, done properly
From the first “thanks for calling” to the after-hours message, we script and record the whole caller experience so it sounds consistent and professional. Press play to hear examples.
On-hold messages
Promote your services, share news and answer common questions while callers wait.
Welcome menu
Greet every caller and send them to the right team with “Press 1 for sales, 2 for support”.
Busy message
Let callers know your team is busy and they’ll be answered shortly, so fewer hang up.
After-hours message
Share your opening hours and ask callers to leave a message, so you can call them back.
From idea to on air, without lifting a finger
1
Tell us about your business
Answer a few quick questions, or have a quick chat with our team about what you’d like callers to hear.
2
We write your script
Our writers draft your messages around your services, offers and opening hours. You approve every word.
3
Choose your voice and music
Pick from professional Australian voice artists and background music that suits your brand.
4
We load it onto your phones
We deliver the finished recording and set it up on your phone system. Want a change? Just ask.
Everything included in one simple package
Script writing included
We get to know your business and write the copy for you. All you do is approve it.
Australian voice artists
Choose from a range of professional Australian voices, male or female, to match your brand.
Music that fits
Background music chosen to suit your business, from upbeat retail to calm and professional.
Unlimited updates
New promotion, holiday hours or a new service? Update your messages whenever you like, at no extra cost.
Fast turnaround
Productions can be delivered within 24 hours, so your new message is live quickly.
Perth-based support
Our local team looks after your recordings and your phone system in one place.
Messages on hold pricing
One simple monthly price with everything included. Prices include GST.
Everything included
Messages on Hold
One package covers every message your callers hear.
- On-hold messages
- Welcome menu messages
- Busy and comfort messages
- After-hours messages
- Script writing and professional voice-over
- Unlimited message updates
What to say while callers wait
Promote what you sell
Mention a product, service or seasonal offer callers might not know about.
Answer common questions
Opening hours, your website, parking or how to book online.
Build trust
Awards, years in business, local service areas or customer favourites.
Reduce hang-ups
Reassure callers their call matters and they’ll be answered shortly.
Not sure? Our writers will suggest a script based on your business.
Price based on a 24-month term. See the Critical Information Summary for full details. Need a new phone system to go with it? See cloud phone systems. Want callers to reach you on one easy number? See 1300 and 13 numbers.
Let's make your business sound great
Tell us what you’d like recorded and our Perth team will be in touch to start on your script. It takes about a minute.
- No obligation
- Script ready for your approval
- Delivered within 24 hours of approval, in most cases
Your details stay with our Perth team.
EXCELLENT★★★★★5.0from 60+ reviews on Google
What WA businesses say about us
JJason P.Tyrepower Bayswater
“The team at Power Networx were super easy to deal with, installation and set up quick and easy, excellent communication and cheaper than our previous provider with service 1000% better. I can highly recommend.”
BBarnes PhysiotherapyGoogle review
“The move went very smoothly, with excellent and thorough technicians onsite.”
WWest Coast Suzuki MarineGoogle review
“Nice to work with a local team and have all set up done with no headaches.”
Messages on hold questions, answered
What is a message on hold?
It’s the professionally recorded audio your callers hear while they wait, instead of silence or a generic beep. A good message reassures callers, reduces hang-ups and tells them about your products, services and opening hours.
How much do messages on hold cost?
Our Messages on Hold package is $75 per month including GST, based on a 24-month term. That covers on-hold, welcome menu, busy and after-hours messages, script writing, professional voice-over and unlimited updates.
Who writes the script?
We do. Our writers get to know your business and draft the script for you. You review it and approve every word before it’s recorded.
Do you record IVR and auto attendant menus?
Yes. We script and record IVR and auto attendant menus (“Press 1 for sales, 2 for support”), plus welcome, busy and after-hours messages, so every part of your caller experience sounds consistent.
Can I choose the voice?
Yes. Choose from a range of professional Australian voice artists, male or female, and background music to suit your brand.
How long does it take?
Productions can be delivered within 24 hours of your script being approved, in most cases.
Can I change my messages later?
Yes. Unlimited message updates are included, so you can refresh your messages for promotions, public holidays or new services whenever you like.
Does it work with my phone system?
We load your messages onto our cloud phone system for you. If you have your own on-site system connected with Business SIP, we’ll supply the files in the format your system needs. Using another provider? Let us know in the form and we’ll check the best way to get your messages playing.
Make every second on hold count.
Tell us about your business and we’ll write your first script.