5.0

Outages

PBX Outage - Services Restored

Customers who are still without telephone services are requested to factory default their telephones.  You can do this by following the below procedure.  Power Networx sincerely apologises for the inconvenience this outage has caused.

1. Pick up the telephone hand piece

2. Put the telephone hand piece back

3. Press and hold the OK button until the screen shows “Reset to factory setting?” 

4. Press OK button

The telephone will reboot and service should be restored.  Any issues please call Power Networx on 1300797428.

Our rapid response team stands at the ready to resolve any outages as they come to hand.  

Please see the table below for the most up to date information that we have on any outages currently within our systems.  If your issue is not listed below please either call us on 1300797428 or email service@powernetworx.com.au

** RESOLVED** 13:24 AWST 6/6/24 There is a current NBN outage at the Katanning PoI this will affect NBN services in Katanning and surrounding towns such as Esperance and Albany